Privacy Policy
1. Overview
Short version: We collect only what's needed to run the service. We never sell your data. You can request deletion at any time.
Spimov ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our AI video dubbing platform at spimov.com.
2. Data We Collect
2.1 Account Information
- Email address — used for authentication, billing communications, and service notifications
- Name (optional) — displayed in your profile
- Password — stored as a bcrypt hash; never stored in plain text
2.2 Payment Information
Payment processing is handled entirely by our payment providers; Spimov never receives or stores full card numbers or CVVs.
- On the web — payments are processed by DodoPayments. Spimov receives only a non-sensitive customer and subscription identifier.
- In the mobile app — purchases and subscriptions run through Google Play Billing (and, on iOS, Apple App Store billing), managed by RevenueCat. Spimov receives only the anonymous RevenueCat customer id, the purchased product id, and the entitlement status. Your payment method stays with Google or Apple.
2.3 Video Content
- Video files you upload for dubbing (stored temporarily; deleted after 30 days)
- Processed output files (dubbed audio/video, subtitles)
2.4 Usage Data
- Job history (language pairs, processing status, timestamps)
- Quota consumption per billing period
- API access logs (endpoint, timestamp, response code) — retained 90 days
2.5 Technical Data
- IP address (used for geo-detection of preferred language and security)
- Browser type and version
- Referring URL
We do not use third-party analytics trackers (e.g., Google Analytics, Meta Pixel) on the main application.
2.6 Push Notification Tokens (mobile app)
If you use the Spimov mobile app, it registers a Firebase Cloud Messaging (FCM) device token with us so we can tell you when your dub is ready. We store the token, the platform (Android/iOS), and the registration timestamp, linked to your account.
The token identifies a device installation, not you personally, and we use it only to deliver service notifications about your own jobs — never for marketing or advertising. Tokens are deleted when they stop being valid, when you delete your account, or when you uninstall the app.
3. How We Use Your Data
- Service delivery — processing your videos, generating dubbed output, sending job completion notifications
- Billing — managing subscriptions, issuing invoices, handling disputes
- Security — detecting abuse, preventing fraud, enforcing rate limits
- Product improvement — understanding aggregate usage patterns (never individual video content) to improve AI models and features
- Communications — sending transactional emails (job status, billing), and occasional product updates (opt-out available)
We do not use your video content to train AI models or for any purpose other than delivering the Service to you.
5. Data Retention
- Video files & outputs — deleted 30 days after job completion
- Account data — retained for the lifetime of your account; removed when you delete your account, with residual copies in encrypted backups purged within 90 days
- Billing records — retained for 7 years to comply with tax and accounting regulations
- API access logs — retained 90 days for security monitoring
- Push notification tokens — kept while the app installation stays registered; removed as soon as the token is reported invalid or your account is deleted
6. Security
We implement industry-standard safeguards including:
- HTTPS / TLS 1.3 encryption for all data in transit
- Encrypted storage for sensitive fields
- Video files stored in private cloud buckets (Cloudflare R2) with signed, time-limited URLs
- Role-based access controls for internal systems
No system is completely secure. If you believe your account has been compromised, contact support@spimov.com immediately.
7. Your Rights
Depending on your location, you may have the following rights under applicable data protection law (GDPR, CCPA, and similar):
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request erasure of your personal data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Opt-out of marketing — unsubscribe from non-transactional emails at any time
To exercise any of these rights, email support@spimov.com. We will respond within 30 days.
7.1 Account and Data Deletion
To delete your account and your data, email support@spimov.com with the subject "Account deletion". We complete requests within 30 days. Full instructions are on our contact page.
Deleting your account removes your account details, the videos you uploaded and their dubbed outputs, your job history, and your push notification tokens. Billing records are retained for 7 years to meet tax and accounting obligations, then deleted.
If you have an active subscription, you must also cancel it through Google Play or the App Store — deleting your account does not stop the subscription.
9. Children's Privacy
The Service is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated by email or notice within the Service. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes take effect constitutes acceptance.
Questions about this policy?
Reach us at support@spimov.com or through the contact form.