Privacy Policy
1. Overview
Short version: We collect only what's needed to run the service. We never sell your data. You can request deletion at any time.
Spimov ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our AI video dubbing platform at spimov.com.
2. Data We Collect
2.1 Account Information
- Email address — used for authentication, billing communications, and service notifications
- Name (optional) — displayed in your profile
- Password — stored as a bcrypt hash; never stored in plain text
2.2 Payment Information
Payment processing is handled entirely by Stripe. Spimov receives only a non-sensitive customer token and the last four digits of your card. We never store full card numbers or CVVs.
2.3 Video Content
- Video files you upload for dubbing (stored temporarily; deleted after 30 days)
- YouTube URLs you submit for processing
- Processed output files (dubbed audio/video, subtitles)
2.4 Usage Data
- Job history (language pairs, processing status, timestamps)
- Quota consumption per billing period
- API access logs (endpoint, timestamp, response code) — retained 90 days
2.5 Technical Data
- IP address (used for geo-detection of preferred language and security)
- Browser type and version
- Referring URL
We do not use third-party analytics trackers (e.g., Google Analytics, Meta Pixel) on the main application.
3. How We Use Your Data
- Service delivery — processing your videos, generating dubbed output, sending job completion notifications
- Billing — managing subscriptions, issuing invoices, handling disputes
- Security — detecting abuse, preventing fraud, enforcing rate limits
- Product improvement — understanding aggregate usage patterns (never individual video content) to improve AI models and features
- Communications — sending transactional emails (job status, billing), and occasional product updates (opt-out available)
We do not use your video content to train AI models or for any purpose other than delivering the Service to you.
5. Data Retention
- Video files & outputs — deleted 30 days after job completion
- Account data — retained for the lifetime of your account plus 90 days after deletion
- Billing records — retained for 7 years to comply with tax and accounting regulations
- API access logs — retained 90 days for security monitoring
6. Security
We implement industry-standard safeguards including:
- HTTPS / TLS 1.3 encryption for all data in transit
- Encrypted storage for sensitive fields
- Video files stored in private cloud buckets (Cloudflare R2) with signed, time-limited URLs
- Role-based access controls for internal systems
No system is completely secure. If you believe your account has been compromised, contact support@spimov.com immediately.
7. Your Rights
Depending on your location, you may have the following rights under applicable data protection law (GDPR, CCPA, and similar):
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request erasure of your personal data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Opt-out of marketing — unsubscribe from non-transactional emails at any time
To exercise any of these rights, email support@spimov.com. We will respond within 30 days. For account deletion, you can also use the self-service option in account settings.
9. Children's Privacy
The Service is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated by email or notice within the Service. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes take effect constitutes acceptance.
Questions about this policy?
Reach us at support@spimov.com or through the contact form.